If a decision is made to work with Dr Kassy Drosou or any of her associates, they will collaborate with you to find mutually convenient time slots to meet weekly. Dr Kassy Drosou and her associates then reserve this time especially for you. In consequence, missed, cancelled, and no-shows appointments (even with notice) are charged at full rate. Your therapist reserves a special time exclusively for you every week until you end therapy, so they may not be able to change your appointment or refund non-attended sessions. Moreover, the session’s price covers expenses that cannot be avoided when an appointment is cancelled; i.e. the room rental, clinical supervision, notes-keeping, written materials we supply, and reflective practice.
In the unlikely event that you have missed or need to cancel or change the appointment, we kindly request that you provide as much notice as possible so that we might accommodate your needs and reschedule where possible .